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Altair® AI Edge™ Device Networking

Altair® AI Edge™ devices are designed to communicate with either the Altair SaaS offering, or a private instance of IoT Studio. They may be configured to use DHCP (the default) or static IP. Altair® AI Edge™ devices require communications via HTTPS and MQTT on port 443.

Note: The only way to connect an Altair® AI Edge™ device to a network is via the single RJ45 Ethernet jack on the bottom of the device. Wifi and Bluetooth are disabled by Altair when we provision the device.

Provisioning Requirements

Altair will need the following network information from AI Edge customers prior to shipment:

All Installations

  • contact information of IT administrator / contractor at site

Installations with static IPs

  • static IP address(es) assigned to the devices
  • DNS
  • NTP server domain(s) if not using default
  • subnet mask
  • router IP

Firewall Rules for IoT Studio (SaaS only)

The following URLs and ports will need to be open in order for Altair® AI Edge™ devices to communicate with Altair IoT Studio SaaS: https://studio.swx.altairone.com

  • *.swx.altairone.com:443 (wildcard)

OR

  • mqtt.swx.altairone.com:443
  • api.swx.altairone.com:443
  • minio.swx.altairone.com:443
  • harbor.swx.altairone.com:443
  • hawkbit.swx.altairone.com:443
  • (optional) tnl.swx.altairone.com:443

ALSO (only needed if using default NTP server)

  • 0.debian.pool.ntp.org:123 (UDP)
  • 1.debian.pool.ntp.org:123 (UDP)
  • 2.debian.pool.ntp.org:123 (UDP)
  • 3.debian.pool.ntp.org:123 (UDP)